Customer Service Manager at Dangote Group.
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ABOUT THE JOB:
Are you a customer service expert looking for a new challenge? Do you want to join a leading African conglomerate? Dangote Group is seeking a skilled Customer Service Manager to join their team!
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ABOUT THE ROLE
As Customer Service Manager, you will lead the customer service team to deliver exceptional service to our customers. You will develop and implement customer service strategies to drive customer satisfaction and loyalty.
RESPONSIBILITIES:
- Lead and manage the customer service team
- Develop and implement customer service strategies
- Ensure customer satisfaction and loyalty
- Collaborate with internal teams to resolve customer issues
- Analyze customer feedback and improve service delivery
REQUIREMENTS:
- Bachelor’s degree in Business Administration, Marketing, or related field
- 3+ years of experience in customer service management
- Excellent communication and leadership skills
- Ability to work under pressure and meet deadlines
BENEFITS:
- Competitive salary and benefits package
- Opportunity to work with a leading African conglomerate
- Professional development and growth opportunities
- Collaborative and dynamic work environment
- Private Health Insurance
- Opportunities for Professional Growth and Career Advancement
- Paid Time
- Off Training & Development
HOW TO APPLY:
If you’re interesting applicants and meet the application requirements click on the below link to apply.
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