Work remotely apply Customer Service Officer.
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ABOUT:
Are you looking for a flexible and rewarding carer? Customer service officer remote jobs offer the perfect opportunity to work from home, helping customers and growing your skills.
RESPONSIBILITIES:
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- Manage large amounts of incoming phone calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Proven customer support experience or experience as a Client Service Representative.
- Track record of over-achieving quota.
- Strong phone contact handling skills and active listening.
- Good communication skills.
- Familiarity with CRM systems and practices
- Must be tech savvy.
METHOD OF APPLICATION:
Interesting applicants should Please send their CVs to vanessa@baaraku.com.
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